Returns

Returns and Exchanges

If purchased in person at Cotton Mill Exchange, returns are processed according to Cotton Mill Exchange's return policy. At this time Cotton Mill Exchange does not offer returns.

To initiate a return for special orders or shipped items purchased through Candor Studio or candorstudio.com, please contact Candor Studio directly within 48 hours of receiving the item. Items must be unused and in original packaging. Returns must be shipped back to Candor Studio within 7 days of receiving the item. Return shipping costs are the responsibility of the customer unless otherwise agreed upon. For further questions about a return or exchange, feel free to contact Candor Studio directly.